ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable instalments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.
With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access (EEA) aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.
We are recruiting to fill the following positions below:
Title: Field Recovery Officer
Locations:Â Auchi, Uromi and Benin City, Edo
Responsibilities
- Carrying out customer loan work-outs.
- Ensure proper documentation of open loan cases.
- Ensure customers are paying on time in assigned loan portfolio.
- Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
- Recommend and work with external service providers on portfolio management by escalating repossession cases.
- Customer education to customers on impact on loan non-repayments.
- Supporting the analysis of causes for portfolio deteriorations
- Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
- Restructure loan repayment plan from delinquent clients as per policy and procedure.
Requirements
- Experience in customer relationship management
- Team player
- Computer literacy, particularly good working knowledge of Microsoft Excel
- Self-starter with a passion for Mysol and its mission to plug in the world.
- Candidates should possess relevant qualifications with experience.
Salary
N200,000 – N500,000 Monthly.
Application Closing Date
30th September, 2024.
How to Apply
Interested and qualified candidates should send their application to: boniface.musa@engie.com using the Job Title as the subject of the mail.
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Title: Sales Team Lead
Locations:Â Okada and Aduwawa, Edo
Employment Type: Contract
Job Overview
- The Sales Team Lead will be stationed in the preferred location and be responsible for leading and managing a team of sales agents, installation technicians, dual contractors and their customers – responsible for the full customer cycle i.e., sell, fulfil, maintain and recover.
- The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.
Key Responsibilities, Deliverables & Activities
Key Responsibilities:
- Develop and implement the sales operational strategies within allocated area, as well as align with the area sales target.
- Organizing sales activities and functions in the field to achieve targets, revenue and desired quality sales.
- Managing installation technicians and maintenance technicians
- Training and coaching of sales agents on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.
Deliverables and Activities:
- Participating in the recruitment of new staff and training of existing staff in applicable policies, guidelines provided by State Sales Manager and credit departmental standards.
- Conduct periodic performance review and provide feedback to the sales agents.
- Supervise the prompt high-quality system installations at the customers premises or any other location as directed by ENGIE Energy Access.
- Support recruitment and coordinate installation technicians and maintenance technicians to ensure large solar home systems are installed and maintained.
- Review monthly commission payments, follow up on faulty installations and inform finance department about deductions.
- Providing regular portfolio & compliance reports to State Sales Manager and credit control team
- Support quarterly inventory audits for service center and POS in the location.
Qualification and Experience
- Candidates should possess a B.Sc Degree, ND, NCE or HND
- 1 – 3 years of working within the core field sales team
- Previous experience in a managerial position is an added advantage
Required Skills and Experience:
- Ability and passion for coaching and training.
- Good problem-solving skills (solutions oriented)
- Good influencing and negotiation skills
- Ability to work under pressure to meet deadlines
- Excellent verbal communication skills with customer focus
- Computer literate, team player and dynamic self-starter.
- Willing to travel/assign in any geographic area in Nigeria
- Fluent in English.
- You must reside in Okada or Aduwawa.
Application Closing Date
7th October, 2024.
How to Apply
Interested and qualified candidates should send their CV to: boniface.musa@engie.com using Job Title as the subject of the mail.
 Title: Creative Content Designer
Requisition ID: 34918
Location:Â Lagos
Employment Type: Full Time
Team: Commercial
Contract Type: Permanent
Division: Energy Access
Business Unit: GBU Flexible Gen & Retail
Job Objective
- The Creative Content Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos.
- You’ll be the one to shape the visual aspects of our Service Centers, Marketing Activations, POS Materials, Social Media Content and More.
- Responsible for preparing materials for assigned creative projects, that maintains consistency in brand message, style and tone. Projects include materials that will reside as Social Media content, may be digitally printed, appear as print advertisements, be used in trade activations, and in other media as assigned.
- Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design.
Responsibilities, Deliverables and Activities
Key Responsibilities:
- Shape’s the company’s visual identity by defining requirements, creating graphics including illustrations, GIFs, videos, logos, layouts and photos
- Create novel, eye-catching designs which improve brand equity, social media engagement and product sales
Deliverables and Activities:
- Conceptualizing visuals based on requirements
- Creating images and layouts by hand or using design software
- Testing graphics across various media
- Researches topics or background through meetings with business units or subject matter experts, creative briefs and company information resources.
- Collaborates with business unit owners, product developers, external vendors, etc. to complete tasks for assigned projects, as well as all offline materials (print collateral and pdf collateral, building signage, etc.).
- Reviews and edits copy from internal customers throughout the organization ensuring that all material conforms to company’s style and brand standards
- Develops content for social media platforms, as well as marketing communication materials including trade activations and ATL ventures.
- Keeps up to date on industry trends and marketing news to make sure work is fresh and relevant as possible.
- Performs other related duties and participates in special projects as assigned.
Required Skills and Experience
- Bachelor’s Degree in a discipline related to functional work or role with 2-3 years of relevant work experience or demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
- Able to demonstrate ability to solve somewhat more complex problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
- Must be able to recognize anomalies and critical situations and respond appropriately.
- Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at a level of detail required to resolve issues of moderate complexity.
- Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments.
- May require knowledge of or ability to quickly learn specialized software to complete work assignments.
- Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
- Should demonstrate good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
- Must be able to proactively listen to others to understand issues and situations.
- Must be able to clearly articulate business needs to both internal and external customers.
- Demonstrat strong design, layout, and editing capabilities.
- Requires very good understanding of Web-based technologies, printing, and other output media.
Highly Desired Skills:
- Good people skills
- Ability to organize, multi-task and prioritize tasks
- Good interpersonal skills
- Proficiency in Corel Draw, Canva, Photoshop, videography, web design etc.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online