Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the following positions below:
Title: Officer, Contact Centre
Job Ref ID: 80380809
Location: Lagos
Job Type: Full-time
Business Segment: Insurance & Asset Management
Job Description
- The Contact Center Officer is responsible for ensuring that the needs of clients who call into the center, both existing and prospective are adequately satisfied.
- The Contact Center officer is responsible for interpreting and articulating (communicating) the Company’s policies, products, and services in conjunction with the Company’s executive management, and carrying out these functions on a day to day basis.
- The Contact Center officer acts as an interface between members of the public and the Company.
- The Contact Center Agent is the platform through which information is received and passed from the public to the Company.
Qualifications and Experience
- Minimum of B.Sc in Arts or Social Science
- Minimum of two (2) Nigerian Languages (Languages must be stated in cv)
- Minimum of 2 years post nysc work experience
Technical Competencies:
- Query Resolution
- Active Listening
- Strategic Planning and Reporting
Behavioral Competencies:
- Upholding Standards
- Resolving conflict
- Generating Ideas
- Completing Tasks
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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Title: Banker, Personal
Job Ref ID: 80434338A-0001
Location: Birnin Kebbi, Kebbi
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
- Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.
Qualifications and Experience
- Candidates should possess a First Degree in any field.
- Must have 1-3 years of banking experience, preferably interfacing with customers.
- Strong relationship management background.
- Experienced in upholding the highest levels of service.
- Experience in completing credit applications successfully
Behavioral Competencies:
- Ability to educate customers.
- Ability to listen and probe customer responses effectively to ensure proper understanding of needs.
- Advanced sales and consulting skills.
- Achievement-orientated, embracing and achieving challenging targets.
- Self-motivated and energetic
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Title: Officer, Reconciliation
Job Ref ID: 80413015A-0001
Location: Lagos
Job Type: Full-time
Business Segment: Corporate & Investment Banking
Job Description
- To support the Team Leader, deliver prompt reconciliation of all accounts under review and ensure there are no long outstanding items that can lead to financial loss for the bank.
- Daily Review of GL balances, Nostro and CBN Accounts among others. Accurate matching of entries using Clirec.
- Review and reconciliation of Suspense/Transit/Proxy Accounts. Initiates process of investigation into unusual occurrence in the Branches/Head Office suspense, Nostros and CBN accounts.
Qualifications
- Minimum of B.Sc Degree in Accounting or any other related field
- Comprehensive knowledge of banking transaction processes
- 2-3 year in banking operations
Technical Competencies:
- Computer proficiency in Microsoft Word and Excel
- Risk identification and assessment skills
- Accounting practices.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Title: Head, Employee Value Banking
Job Ref ID: 80410203A-0001
Location: Lagos
Employment Type: Full Time
Business Segment: Personal & Private Banking
Job Description
Design and implement EVP that encompasses:
- Product proposition,
- Sales proposition
- Service proposition
- Communication proposition
- Pricing proposition,
- Credit proposition,
- Process flow
- Segment operating model etc.
Qualifications
- Minimum of First Degree
- Minimum of 10 years experience in similar capacity
Behavioural Competencies:
- Developing practical approaches
- Developing relationships
- Decision making
- Conflict resolution
- Team work
Technical Competencies:
- Knowledge of Banking processes and procedures
- Business acumen
- Risk management
- Financial planning
- Strategic planning
Leadership Competencies:
- Customer and Client focused
- Driving result delivery
- Aligning to business strategy.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Title: Manager – Relationship, Commercial Bankng
Job Ref ID: 80413718A-0002
Location: Lagos
Employment Type: Full Time
Business Segment: Business & Commercial Banking
Job Description
- To grow and retain client relationships as per allocated segment/sector portfolio (e.g., Commercial Banking, Agribusiness, Public Sector; and Africa China Banking).
- To execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.
Qualifications
Minimum Qualifications:
- Type of Qualification: First Degree
- Field of Study: Business Commerce
- Type of Qualification: First Degree
- Field of Study: Finance and Accounting
Experience Required:
- Relationship Banking (Client Coverage)
- Business & Commercial Banking
- 5-7 years
- Relationship management experience as a Business Banker or Relationship Manager. Experience in dealing with customers at all levels. Significant product knowledge including specialised products and financial structures. Experience in budgeting, forecasting, cost control and client financial analysis. Experience in preparing and motivating Credit applications is essential.
Additional Information:
Behavioral Competencies:
- Developing Strategies
- Directing People
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Making Decisions
- Providing Insights
- Pursuing Goals
- Showing Composure
- Taking Action
- Understanding People
- Valuing Individuals
Technical Competencies:
- Economic Capital Management
- Financial Acumen
- Process Governance
- Risk Identification
- Risk Reporting
- Risk Response Strategy
- Risk/ Reward Thinking
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Title: Manager – Relationship, Public Sector
Job Ref ID: 80419228A-0001
Location: Lagos
Employment Type: Full Time
Business Segment: Business & Commercial Banking
Job Description
- To grow the business client base in the different sectors, while continuing to deliver better than market returns.
- This role will be responsible for acquiring new public sector clients by working with business teams to develop strategies, win new mandates, communicate portfolio mandates to teams and structure unique opportunities to benefit new clients.
Qualifications
- 5-10 years’ experience in the banking industry
- Experience in Public Sector relationship management and business development is a mus.
- Experience in managing a diverse range of people and activities is essential.
Behavioral Competencies:
- Checking Details
- Developing Expertise
- Empowering Individuals
- Making Decisions
- Team Working
Technical Competencies:
- Client Knowledge
- Coaching and Mentoring Operational Practices
- Customer Acceptance & Review (Consumer Banking)
- Managerial Budgeting
- Operations Risk Management
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Title: Officer – Client Service
Job Ref ID: 80434276A-0001
Location: Minna Road , Abuja (FCT)
Employment Type: Full Time
Business Segment: Personal & Private Banking
Job Description
- To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Education:
- Minimum of First Degre
Behavioral Competencies:
- Checking Details
- Interacting with People
- Resolving Conflict
- Completing Tasks
- Thinking Positively
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Reception and Channelling
- Product Knowledge (Consumer Banking).
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Title: Senior Corporate & Investment Banking (CIB) Advisor (Legal)
Job Ref ID: 80312876A-0001
Location: Lagos
Employment Type: Full Time
Business Segment: Group Functions
Job Description
- To work closely with other Corporate & Investment Banking (“CIB”) Lawyers, the job holder will provide legal, regulatory, reputational and transactional advice and support in relation to the client coverage, investment banking , global markets and transactional products and services activities of Stanbic IBTC Bank PLC and Stanbic IBTC Capital Limited, with the objective of assisting the business leaders of those businesses in achieving their business goals in a manner consistent with sound risk management.
Minimum Qualifications
- LLB Law Degree
- At least five (5) years post qualification experience with a solid technical grounding in corporate and commercial law, capital markets, banking and finance, corporate banking, syndicated loans, corporate finance and derivatives.
- Knowledge and awareness of the legal and regulatory frameworks in Nigeria governing various aspects of corporate and investment banking;
Behavioral Competencies:
- Articulating Information
- Developing Expertise
- Embracing Change
- Showing Composure
- Adopting Practical Approaches
Technical Competencies:
- Written and Verbal Communication
- Financial Industry Regulatory Framework
- Legal Advisory & InterpretationLegal Drafting
- Legal Knowledge
- Legal Compliance
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Title: Consultant, Payroll
Job Ref ID: 80383947A-0001
Location: Lagos
Employment Type: Full Time
Business Segment: Group Functions
Job Description
- Co-ordinate, direct and control payroll preparation, processing and distribution. Maintain payroll information by directing the collection, calculation, and entering of relevant payroll data into the systems.
- Updates payroll records by reviewing and approving changes in exemptions, savings deductions, department/division transfers.
Qualifications
- First degree
- Professional qualification in ICAN, ACCA, will be an added advantage
- Minimum of 5-7 years experience in Human Capital and Finance
- Minimum of 6-7 years experience in Operations, Financial Accounting and Payroll management
Behavioural Competencies:
- Meeting Timescales
- Making Decisions
- Embracing Change
- Showing Composure
- Producing Outputs
Technical Competencies:
- Workspace Management
- Human Capital Operations
- Written Communication
- Data Management
- Business Administration Skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Title: Manager, Business Development
Job Ref ID: 80327377
Location: Lagos
Employment Type: Full Time
Business Segment: Insurance & Asset Management
Requirements
- Candidates should possess relevant qualifications and experience.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Title: Lead, Intelligent Automation
Location: Lagos
Employment Type: Full Time
Responsibilities
- Improve the efficiency and effectiveness of business processes through the application of Continuous Improvement methodologies & Intelligent Automation across the group.
- Leading reviews of business processes, analysing requirements and developing optimization strategies, uncovering opportunities for automations.
- Oversee the end-to-end Intelligent Automation project lifecycle from ideation to deployment.
- Drive the development and implementation of automation strategies, standards, processes, best practices and roadmaps.
- Support the Manager, Process Architecture & Efficiency Management in identifying, assessing and mitigating the risks facing both systems and business processes and thereby minimising the operational risks
Qualifications
- B.Sc/ B.Tech/ B.Eng (Second Class Upper)
- Certification in Automation Tools and Technologies in RPA/BPA space.
- Certifications in either Business Analysis or Project Management (Anyone of PMP, Agile Project Management, PRINCE 2 Agile, CBAP etc.) is a plus.
Technical Competencies:
- Excellent analytical & problem-solving skills
- Risk identification and assessment skills
- Proficiency in project management tools and methodologies.
- Familiarity with process mapping and modelling tools.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online